The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this Outlook Fix Services team view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience

Motivation really becomes powerful when you have first taken Outlook Fix Services team a small step or action and have seen the results of your own actions at a micro level and internalised this, such as going to the gym for the first time giving you a feeling of achievement through dopamine release. This mechanism of a trigger, followed by a reward leading to a long-term habit is well known in psychology and outlined in books such as "Hooked" by Nir Eyal. Motivation can be nurtured through planning, routine, positive-reinforcement and habits and rituals but that is for another articl

You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther

If your documents are the cause of the problem, hopefully you have backup copies that haven’t been damaged. Repairing Microsoft Office will not repair any of your Office data files. If a document has somehow been corrupted, it could crash Office. It’s less destructive because settings, templates, and other application data will not be deleted. If you're still having issues, admins can Contact Office 365 for business suppor

If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. When a user requests a new password, you receive a password reset request in email. This article is for people who set password expiration policy for a business, school, or nonprofit. To complete these steps, you need to sign in with your Outlook Fix Services team Microsoft 365 admin accoun

If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques

If you couldn't change your password this way, see Reset your Microsoft account password. I'd love to contact support somehow but this seems impossible without logging into my account. I am logged in on my PC but it asks for my password to do anything useful which I don't recall. You must be a password administrator to perform these steps. Check out all of our small business content on Small business help & learning. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor

These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. Not all Office 365 subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of those plans that don't include an installed version of Office. See the bottom of the Office for business column for a list of plans that don't include the Office desktop client. Learn how in "Account Notice" appears in Office after switching Office 365 plan

Exactly how you do this will depend on the specific add-on. If you’re not sure, the Installed Apps list we started with is a good place to look. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you're responsible for Managing user software in Office 365. You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for busines

Sometimes, employees save their passwords on their laptops or desktops and then copy-paste the data into sign-in fields. If you’re copying the password from somewhere else, make sure that you’re aware of possible unintentional spaces at the beginning or end of the password. Also, bear in mind that some passwords are case sensitive, so make sure every letter is correc