You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther

User profiles help make sure that your personal preferences are used when you log on to Windows. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. I decided to try and fix it by uninstalling and reinstalling. I also removed some old add-ins and an old, inactive account (but Outlook worked no problem with these for a long time). After reinstalling, now it freezes constantly, even when not in us

If you want to learn more about our products, discuss use Fix Tech Guide online cases, or get pricing information, start a chat session or call us. For more information about the availability of support throughout Fix Tech Guide online the life of your product, visit the Microsoft Lifecycle Policy, and Microsoft Office and Windows configuration suppor

Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error. If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST file

I’m just starting my internet search to see if this is a common problem. She has a 30gb mailbox, and her Outlook attaches to may different mailboxes, complicated, I understand. Corrupted or broken files in Microsoft Office or Microsoft 365 can cause serious performance issues. Use the repair your office option in Control Panel to get back on track. Repairing your Office programs can resolve issues with Outlook not responding or freezin

To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). The obvious answer to me at the moment is their mailbox size. I think 1 is 35 gigs and the other has one over 15 or 20 gigs. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the anti-virus blocks the add-in and prevents Outlook from functioning properly. Outlook is one of the most complex applications of the Microsoft Office suite, which makes it extremely resource-hungr

The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this Fix Tech Guide online view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience

You can select Search at the bottom of the page to generate this report. This report can give you a general idea about what's occurring to the mail flow in your organization. If a single user in your organization is having trouble receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issue

If those steps don't work, see Need additional help? Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame. You can also connect to a different Wi-Fi source to see if that resolves the proble

As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. In the first place, check whether your antivirus is up-to-date. If the above does not help, turn off the antivirus and see if it brings Outlook back to lif

To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager". Then switch to the Processes tab and find all OUTLOOK.EXE items in Fix Tech Guide online the list. Click on each OUTLOOK.EXE to select it and hit the "End Process" button. My Outlook has the access of a total of 12 email accounts belonging to our company employees. However, I've been encountering a persistent problem where Outlook freezes upon startup and operates frustratingly slow even during regular usag